All goods ordered will remain the property of Art Clay NZ Ltd until they are paid for in full. Goods are only dispatched when full payment has been paid and funds have been fully cleared in the Art Clay NZ Ltd bank account.
All items that can be placed in either a DLE, A5 or Fullscap courier bag, will be sent with Courierpost on a non signature, overnight service. All other items will be sent with Fastway couriers on a ‘next day’ service or 2-3 day service in the case of sending to the South Island.
Courier charges are:
$5 for all orders under $75
$9 for all orders over $75 and under $199
For all orders $199 or more, Art Clay NZ Ltd will send your order freight free.
Right of Return
If, for any reason, you are dissatisfied with any of the products you receive from Art Clay New Zealand, please contact us immediately by email and explain the problem. We will be happy either replace or refund you in full upon receipt of the goods (excluding freight charges), provided the goods are returned to us in undamaged condition within 7 days. Return freight costs will also be at the purchasers expense.